Frequently Asked Questions


    Here, we will answer most of your frequently asked questions!. The questions are mostly on the cookies itself or the delivery services or our events. We hope you can find the answers to your questions here! In the event all these answers does not clarify your doubt, feel free to drop us an email at gohgzb07.19@ichat.sp.edu.sg or contact us at +6598763030. Alternatively you can go to our Contact Us page and type your doubts there. We will clarify it as soon as possible!




Questions & Answers



F.A.Q on Our Cookies



(Q) How long can i keep the cookie before it turn bad?

(A) It is best consumed within 2-3 days.

(Q) How should i store my cookies?

(A) Store it in an airtight container and if you want to
consume it, it is best to reheat the cookie so it taste
fresh again!

(Q) Are the cookies halal certified?

(A) Yes the cookies we make are halal certified.

(Q) Is there any option for vegan cookies?

(A) Yes, We do offer cookies without milk and eggs.
When you are ordering online, there is a box where
you can put comments, just type in and say that you
want the cookies that you order to be vegan and we will specially bake for you with an additional charge of $1.50!

F.A.Q on Our Deliveries



(Q) Can i call in to reserve the cookies?

(A) Sorry, we only accept ordering online or walk-in.

(Q) Is there any delivery service?

(A) Yes we offer island-wide delivery. Our delivery charges
is is around $10 - $15 depending on your location. Just leave your email address, house address and the time you want the cookies to be at your doorstep at the order page and we will email you a confirmation once we recieved.

(Q) Can i cancel the delivery after i opt for it?

(A) Unfortunately, we could not cancel and no refunds will be made once the order or delivery have been made. It is recommended to confirm what you want to purchase before clicking submit

F.A.Q on Our Events



(Q) Can i reserve the cookies and collect it after the event ends?

(A) Sorry, we do not reserve cookies, and once our event ends the cookie special to the event will no longer be sold.

(Q) How much is the cookies you sell during events?

(A) It depends on what is the cookie. Different cookie have different price. For example our christmas event, The Gingerbread man was $2 per cookie. The Christmas Tree and The Star was $1.80 per cookie. The Angel and The Heart was 1.50 per cookie!

(Q) How long are your events?

(A) Our event usually last for a week before the actual event. For example our christmas event last year We started the promotion the week before and the promotion will ended after christmas day.